Privacy Policy

Last updated: September 2026

Trust Realty (“we”, “us”, or “our”) operates the website punta-cana.us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us about a property.

Information We Collect

When you use our contact forms, request property information, or reach out to us directly, we may collect:

Your name
Email address
Phone number
Details about the property or properties you’re interested in
Any other information you choose to include in your message

When you browse our website, our hosting provider and content delivery services automatically collect standard technical information, such as your IP address, browser type, and pages visited, for security and performance purposes.

How We Use Your Information

We use the information you provide to:

Respond to your inquiries about properties or services
Manage our relationship with you as a prospective buyer, seller, or client, using our customer relationship management (CRM) system
Send you updates about properties or market information, if you have opted in to receive them
Improve our website and services
Comply with legal obligations

Third-Party Services

We work with a small number of third-party services to operate our website and manage client relationships:

Mailchimp – if you subscribe to receive property updates or newsletters, your email address is stored with Mailchimp to send these communications.
Our website’s customer relationship management (CRM) system, used internally to organize and follow up on inquiries.
Hosting and content delivery providers, who process technical data (such as IP addresses) to keep our website secure, fast, and reliable.

We do not sell your personal information to third parties.

Cookies

Our website uses a small number of cookies necessary for basic functionality, such as remembering your selected language and enabling our caching system to load pages faster. These cookies do not track you across other websites.

Data Retention

We retain the personal information you provide for as long as necessary to respond to your inquiry, maintain our business relationship with you, or comply with legal and accounting requirements.

Your Rights

Depending on where you live, you may have the right to:

Request a copy of the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your personal information
Object to or restrict how we use your information
Withdraw consent to marketing communications at any time (for example, by using the unsubscribe link in any email)

To exercise any of these rights, contact us using the details below.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are intended for adults seeking real estate information and are not directed at children. We do not knowingly collect personal information from children.